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About Us

Shad Thoraldson

I graduated from Arizona State University in 2006, and spent the next decade working in the property management sector. I bring operational knowledge to PALs, and have worked to infuse that experience to compliment the already robust clinical pillars that our program is built upon. Since joining PALs in 2015, I have worked tirelessly to modernize the platform and improve upon the vast capabilities that our program equips its users with. PALs Platinum is the most comprehensive release of the program to date, and we are always striving to find new ways to integrate requests from our users.

Thomas Patten

After completing a Master Of Social Work (MSW) degree from the University Of Minnesota in 1981, I launched my first assisted living community in Duluth, MN. Since that time, I have established communities in both the public (non-profit) and private sectors, and have created programs for frail, hospice, rehabilitation, and memory care residents. Developed in 2000, PALs was the first software of its kind. It spawned from a growing need to streamline operations and maximize efficiency within assisted living settings. I take great pride in providing a highly versatile and affordable software solution, that ultimately leads to better care for the residents and clientele that it serves.

Frequently Asked Questions

How Long Is My Commitment?
PALs only requires a 4 month minimum commitment. If it does not meet your expectations, simply do nothing after four months and the program will time out.
Do I Pay Extra For Training Or Support Calls?
No. Support and training is unlimited.
Can I Document Med Administration With PALs?
Yes. This can be accomplished by generating paper MARs, or by utilizing our electronic "eMAR" component.
Is PALs Compatible With All Devices?
Yes. PALs is offered on "The Cloud" for access anytime/any place/ and with any device that can connect to the internet.
Is PALs Customizable?
Very much so. And we are glad to personalize our platform to best suit your agency specific needs and requirements.
Does PALs Help To Prepare For State Surveys?
Affirmative. PALs can be tailored to your state's requirements to ensure compliance.
© 2025 PALs Software
Contact Us
877-724-7257
info@palssoftware.com
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